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Organizational Change Management

Setting and managing expectations

Isn't Organizational Change Management (OCM) really just expectation management? To be successful in this field, empathy is imperative. OCM has been a sellable service offering long enough that methods are mature and well-tested, though people have more options today than ever before to prefer particular means of communication, engagement, and training.

Enterprise focus

One specific area companies continue to overlook enlisting change practitioners is at the enterprise level. Too often change managers are allocated to expensive projects or strategic roadmap initiatives but no one's focusing on anything not being managed by a project plan. A clear company-wide understanding of capacity for change is difficult to understand, especially the impact and risk to individual roles.

Organizational Change Management Client Partnerships

  • AIG

  • Allstate

  • BBVA Compass

  • Brinks Security

  • Bristol-Myers Squibb

  • Comerica Bank

  • Duke Energy

  • Ernst & Young Global

  • Freescale Semiconductor

  • GMAC

  • Kaiser-Permanente

  • Midwest ISO

  • Monsanto

  • NASA

  • Royal Dutch Shell, EPW

  • Saudi Aramco

  • Spectra Energy

  • Verizon

  • Zoetis

Change Management Experience

​Planning, partnering, and executing stakeholder management, engagement, communications, training, readiness and support tactics for:

  • Process improvement and enabling technologies

    • SAP​ (multiple finance, supply chain, and quality modules)

    • Salesforce.com

    • Ariba procurement

    • Provider care claims

    • Commercial lending

    • Windows OS

  • Finance and Supply Chain transformation

  • Compliance/ Cybersecurity

    • SailPoint​ (IAM-Identity & Access Management)

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